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Proper By Design warrants products against defects due to faulty material or workmanship for 2 years after the original date of customer purchase.

This warranty is valid only for:

  • The original consumer;
  • When the product is purchased through authorized retailers; AND
  • With the original sales receipt for proof of purchase to make your warranty claim.

This warranty does not include damage to the product resulting from:

  • Accident, misuse, or repairs performed by unauthorized personnel (i.e., anyone other than a Proper By Design team member).

If a product should become defective within the warranty period (2 years), or you have questions regarding warranty, email us at

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